Back to Square One

In June, I contacted the same banker that I spoke with initially last December. It was two months before our Bankruptcy was due to mature to two years, but he had indicated that we might be able to be prepared for a closing date that would coincide with the maturity date if we started in June.

It has become obvious over the past three months that he was stalling, as he continually sprung upon me hurdler after hurdle that dragged the process out. It was just before our recent family vacation that I decided to drop the process and resume after our vacation with a different lender.

Since returning from vacation, I contacted three lenders, including Chase, Fifth Third, the Lending Tree, and Quicken Loans.

The Lending Tree was no help. The representative from Chase Bank that contacted me was rude and pushy, insisting that I tell him what other lenders were trying to do for me so that he could show me how he could serve me better. He refused to present me with a Good Faith Estimate so that I could make the comparison on my own.

Fifth Third Bank, where we bank (though they didn't know that) contacted me only by email.

Quicken Loans was the fastest to respond, the most eager to serve me, and the most professional I have dealt with of the four. I am happy to say that our loan is currently being reviewed by an Underwriter, and we hope to have a closing date the first week of October.

That bank that I was working with originally? Union Savings Bank. We're back at square one now, but things look more promising than ever.