But That's Not All
But of course, there's more. Recently, we were called by a very rude creditor. When I told him that he would need to speak with our lawyer and gave him the necessary contact information, he rudely demanded to know why we had a lawyer. I ended up hanging up on him.
He called again today. The conversation went something like this:
COLLECTOR: May I speak with ...
ME: I'm sorry, she's not available right now.
COLLECTOR: Who am I speaking with?
ME: Why don't you tell me who I'm speaking with first.
He identified his name and company.
ME: I told you the last time you called that you would need to contact our attorney from now on. You have no reason to call here again.
COLLECTOR: Why your attorney?
ME: Is this a financial matter?
COLLECTOR: Yes. Do you have a bankruptcy?
ME: You'll need to contact our attorney from this point forward. His name is ... and you can reach him at ...
COLLECTOR: That isn't the same number you gave me before.
ME: That's his local number. I may have given you his 800 number before. Here's his local number again ...
COLLECTOR: Why do I need to contact your attorney?
ME: You can contact him from now on. Please do not call here again.
Then I hung up. I have dealt with several debt collectors during this process, and most of them have been both reasonable and professional. Very few have been rude like this "gentleman." It is impossible to accurately portray his rudeness with the written word.
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